Terms of service

Welcome to Global Village Artisans. By using our website, you agree to comply with the following terms and conditions. Please read these Terms of Service carefully before accessing or using our site. Your use of any part of the website constitutes your acceptance of these Terms.

1. Introduction
Throughout this site, the terms “we,” “us,” and “our” refer to Global Village Artisans.

2. Pricing
All prices are listed in New Zealand Dollars and are exclusive of shipping costs. All pricing is inclusive of GST. Prices for our products are subject to change without notice. Sale items are excluded from promotional discounts, and we reserve the right to alter any discounts and promotional offers at any time without notice.

3. Website Content
We strive to ensure that the information and materials regarding our products are accurate at the time of publication. However, we cannot guarantee that product descriptions or any content on the website is complete, reliable, current, or free from errors. The colour representation of materials is a close approximation, but we cannot accept responsibility for any colour variation.

The content on this site is provided for general information purposes only and should not be relied upon. We shall not be liable for any loss or damage arising from the use of the information contained in our products.

4. Availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Please note that some products may only be available to customers in New Zealand due to shipping restrictions, which will be specified in the product description.

5. Online Process
We must receive full payment before your order can be accepted. Once payment is confirmed, we will send a confirmation email to the address you provided in your order form. Items will be dispatched once payment has been processed. For delivery dates and times, please refer to our Shipping and Returns page.

6. Cancellations
You are welcome to cancel or make adjustments to your order prior to dispatch. Please note that orders are typically dispatched the same or next day.

7. Content Accuracy
We take great care to ensure that the descriptions and specifications of our products are accurate at the time of publication. However, while we strive for accuracy, we cannot guarantee that our site is free from errors. We shall not be liable for any loss or damage arising from the use of information contained in our products or on this website.

8. Mailing List
By purchasing from Global Village Artisans, you agree to be added to our email database. You can unsubscribe at any time.

9. Customs and Import Duties
Global Village Artisans has no control over customs or import duties that may be levied when your package reaches its destination country, for which you will be liable.

10. Modifications
We reserve the right to modify our terms and conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new terms.

11. Shopify Privacy Policy
Click here to view our Shopify Privacy Policy